Motorola T720i

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Welcome - 1 Welcome Welcome to the world of Motorola T720i digital wireless communications! We are pleased that you have chosen the Motorola T720i T720i GSM wireless phone.

MicrophoneAccessory Connector Port Insert charger, camera and other phone accessories.

Power Key & End Key Turn phone on and off, end phone calls, exit menu system.

Right Soft Key Perform functions identified by right display prompt.

Menu KeyLeft Soft Key Perform functions identified by left display prompt.

Send Key Send and answer calls, view recent dialled calls list.

4-Way Navigation Key Scroll through menus and lists, set feature values.

UGT720.book Page 1 Monday, November 18, 2002 8:12 AM 2 - Welcome Motorola T720i, the Stylised M Logo and all other trademarks indicated as such herein are trademarks of Motorola T720i, Inc.

TrueSync, Sidekick, Starfish and the Stylised Starfish Logo are registered trademarks of Starfish Software, Inc., a wholly owned independent subsidiary of Motorola T720i, Inc.

Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc.

All other product or service names are the property of their respective owners.

Software Copyright Notice The Motorola T720i products described in this manual may include copyrighted Motorola T720i and third party software stored in semiconductor memories or other media.

Laws in the United States and other countries preserve for Motorola T720i and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software.

Accordingly, any copyrighted software contained in the Motorola T720i products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law.

Furthermore, the purchase of the Motorola T720i products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any licence under the copyrights, patents, or patent applications of Motorola T720i or any third party software provider, except for the normal, non-exclusive, royalty-free licence to use that arises by operation of law in the sale of a product.

UGT720.book Page 2 Monday, November 18, 2002 8:12 AM Contents - 3 Contents Safety and General Information.

46 UGT720.book Page 3 Monday, November 18, 2002 8:12 AM 4 - Contents Setting Answer Options.

78 UGT720.book Page 4 Monday, November 18, 2002 8:12 AM Safety and General Information - 5 Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION READ THIS INFORMATION BEFORE USING YOUR PERSONAL COMMUNICATOR The information provided in this document supersedes the general safety information contained in user guides published prior to this date.

For information regarding radio use in a hazardous atmosphere please refer to the Factory Mutual (FM) Approval Manual Supplement or Instruction Card, which is included with radio models that offer this capability.

RF Operational Characteristics Your Personal Communicator contains a transmitter and a receiver.

When it is ON, it receives and transmits radio frequency (RF) energy.

The Personal Communicator operates in the frequency range of 900 MHz to 1990 MHz and employs digital modulation techniques.

When you communicate with your Personal Communicator, the system handling your call controls the power level at which your personal communicator transmits.

The output power level typically may vary over a range from 0.063 watts to 1.58 watts.

Exposure To Radio Frequency Energy Your Motorola Personal Communicator is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: • United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J UGT720.book Page 5 Monday, November 18, 2002 8:12 AM 6 - Safety and General Information • American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95.

1-1992 • Institute of Electrical and Electronic Engineers (IEEE) C95.

1-1999 Edition • National Council on Radiation Protection and Measurements (NCRP) of the United States, Report 86, 1986 • International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998 • National Radiological Protection Board of the United Kingdom 1995 • Ministry of Health (Canada) Safety Code 6.

Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999 • Australian Communications Authority Radiocommunications (Electromagnetic Radiation - Human Exposure) Standard 1999 (applicable to wireless phones only) To assure optimal performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures: Portable Personal Communicator Operation and EME Exposure Antenna Care Use only the supplied or an approved replacement antenna.

Unauthorized antennas, modifications, or attachments could damage the Personal Communicator and may violate FCC and/or other applicable regulations.

DO NOT hold the antenna when the Personal Communicator is “IN USE”.

Holding the antenna affects call quality and may cause UGT720.book Page 6 Monday, November 18, 2002 8:12 AM Safety and General Information - 7 the Personal Communicator to operate at a higher power level than needed.

Phone Operation The Personal Communicator is designed to be used with a headset for talking and listening.

The Personal Communicator can also be placed inside the holster, then the holster can be clipped onto your belt, pocket, handbag, or other apparel and used with the headset.

Body-worn Operation To maintain compliance with FCC RF exposure guidelines, if you wear the Personal Communicator on your body when transmitting, always place the Personal Communicator in a Motorola supplied or approved clip, holder, holster, case, or body harness.

Use of non-Motorola-approved accessories may exceed FCC RF exposure guidelines.

If you do not use a body-worn accessory, ensure the antenna is at least one inch (2.5 cm) from your body when transmitting.

Approved Accessories For a list of approved Motorola accessories, look in the accessory section of this manual.

Electromagnetic Interference/Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility.

Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your Personal Communicator in any facility where posted notices instruct you to do so.

Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

UGT720.book Page 7 Monday, November 18, 2002 8:12 AM 8 - Safety and General Information Aircraft When instructed to do so, turn off your Personal Communicator when on board an aircraft.

Any use of a Personal Communicator must be in accordance with applicable regulations per airline crew instructions.

Medical Devices Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 centimetres) be maintained between a handheld wireless phone and a pacemaker.These recommendations are consistent with the independent research by, and recommendations of, Wireless Technology Research.

Persons with pacemakers should: • ALWAYS keep the Personal Communicator more than six inches (15 centimetres) from their pacemaker when the Personal Communicator is turned ON.

• use the ear opposite the pacemaker to minimize the potential for interference.

• turn the Personal Communicator OFF immediately if you have any reason to suspect that interference is taking place.

Hearing Aids Some digital wireless phones may interfere with some hearing aids.

In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately UGT720.book Page 8 Monday, November 18, 2002 8:12 AM Safety and General Information - 9 shielded from RF energy.

Your physician may be able to assist you in obtaining this information.

Safety and General Use in Vehicles Check the laws and regulations on the use of phones in your vehicle.

When using your Personal Communicator in a vehicle, please: • Use hands-free operation, if available.

• Pull off the road and park before making or answering a call.

Operational Warnings For Vehicles with an Air Bag Do not place the Personal Communicator in the area over an air bag or in the air bag deployment area.

If the Personal Communicator is placed in the air bag deployment area and the air bag inflates, the Personal Communicator may be propelled with great force and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres Turn off your Personal Communicator prior to entering any area with a potentially explosive atmosphere, unless it is especially qualified for use in such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL Approved).

Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.

The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or UGT720.book Page 9 Monday, November 18, 2002 8:12 AM 10 - Safety and General Information chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.

Areas with potentially explosive atmospheres are often but not always posted.

Blasting Caps and Areas To avoid possible interference with blasting operations, turn off your Personal Communicator when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio”.

Operational Cautions Antennas Do not use the Personal Communicator if it has a damaged antenna.

If a damaged antenna comes into contact with your skin, a minor burn can result.

Batteries All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.

The conductive material may complete an electrical circuit (short circuit) and become quite hot.

Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

UGT720.book Page 10 Monday, November 18, 2002 8:12 AM Safety and General Information - 11 European Union Directives Conformance Statement Hereby, Motorola declares that this product is in compliance with • The essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives The above gives an example of a typical Product Approval Number.

You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/ rtte - to find your DoC, enter the Product Approval Number from your product's label in the "Search" bar on the Web site.

IMEI: 350034/40/394721/9 0168Type: MC2-41H14 Product Approval Number UGT720.book Page 11 Monday, November 18, 2002 8:12 AM 12 - Warranty Information Warranty Information Motorola guarantees you, the original purchaser, the Personal Communicator and accessories which you have purchased from an authorised Motorola dealer (the "Products"), to be in conformance with the applicable Motorola specifications current at the time of manufacture for a term of [1] year from date of purchase of the Product(s) (WarrantyTerm).

You must inform Motorola of the lack of conformity to the applicable specifications of any of the Products within a period of two (2) months from the date on which you detect a defect in material, workmanship or lack of conformity and in any event within a term not to exceed the Warranty Term, by submitting the Product for service to Motorola.

Motorola shall not be bound by Product related statements not directly made by Motorola nor any warranty obligations applicable to the seller.

A list of the Motorola Call Centre numbers is enclosed with this Product.

During the Warranty term, Motorola will, at its discretion and without extra charge, as your exclusive remedy, repair or replace your Product which does not comply with this warranty; or failing this, to reimburse the price of the Product but reduced to take into account the use you have had of the Product since it was delivered.

This is the complete and exclusive warranty for a Motorola Personal Communicator and accessories and in lieu of all other warranties, terms and conditions, whether express or implied.

Where you purchase the product other than as a consumer, Motorola disclaims all other warranties, terms and conditions express or implied, such as fitness for purpose and satisfactory quality.

UGT720.book Page 12 Monday, November 18, 2002 8:12 AM Warranty Information - 13 In no event shall Motorola be liable for damages nor loss of data in excess of the purchase price nor for any incidental special or consequential damages* arising out of the use or inability to use the Product, to the full extent such may be disclaimed by law.

This Warranty does not affect any statutory rights that you may have if you are a consumer, such as a warranty of satisfactory quality and fit for the purpose for which products of the same type are normally used under normal use and service, nor any rights against the seller of the Products arising from your purchase and sales contract.

(*)including without limitation loss of use, loss of time, loss of data, inconvenience, commercial loss, lost profits or savings.

How to get warranty service? In most cases the authorised Motorola dealer which sold and/or installed your Motorola Personal Communicator and original accessories will honour a warranty claim and/or provide warranty service.

Alternatively, for further information on how to get warranty service please contact either the customer service department of your service provider or Motorola's call centre at the telephone numbers below for your country.

In order to claim the warranty service you must return the Personal Communicator and/or accessories in question to Motorola please avoid leaving any supplementary items like SIM cards.

The Product should also be accompanied by a label with your name, address, and telephone number; name of operator and a description of the problem.

In the case of vehicular installation, the vehicle in which the Personal Communicator is installed should be driven to the Authorised Repair Centre, as analysis of any problem may require inspection of the entire vehicular installation.

In order to be eligible to receive warranty service, you must present your receipt of purchase or a comparable substitute proof of purchase bearing the date of purchase.

The phone should also clearly display the original compatible electronic serial number UGT720.book Page 13 Monday, November 18, 2002 8:12 AM 14 - Warranty Information (IMEI) and mechanic serial number [MSN].

Conditions This warranty will not apply if the type or serial numbers on the Product has been altered, deleted, duplicated, removed, or made illegible.

Motorola reserves the right to refuse free-of-charge warranty service if the requested documentation can not be presented or if the information is incomplete, illegible or incompatible with the factory records.

Repair, at Motorola's option, may include reflashing of software, the replacement of parts or boards with functionally equivalent, reconditioned or new parts or boards.

Replaced parts, accessories, batteries, or boards are warranted for the balance of the original warranty time period.

All original accessories, batteries, parts, and Personal Communicator equipment that have been replaced shall become the property of Motorola.

Motorola does not warrant the installation, maintenance or service of the products, accessories, batteries or parts.

Motorola will not be responsible in any way for problems or damage caused by any ancillary equipment not furnished by Motorola which is attached to or used in connection with the Products, or for operation of Motorola equipment with any ancillary equipment and all such equipment is expressly excluded from this warranty.

When the Product is used in conjunction with ancillary or peripheral equipment not supplied by Motorola, Motorola does not warrant the operation of the Product/peripheral combination and Motorola will not honour any warranty claim where the Product is used in such a combination and it is determined by Motorola that there is no fault with the Product.

Motorola specifically disclaims any responsibility for any damage, whether or not to Motorola equipment, caused in any way by the use of the Personal Communicator, accessories, software applications and peripherals (specific examples include, but are not limited to: batteries, chargers, adapters, and power UGT720.book Page 14 Monday, November 18, 2002 8:12 AM Warranty Information - 15 supplies) when such accessories ,software applications and peripherals are not manufactured and supplied by Motorola.

What is not covered by the warranty This warranty is not valid if the defects are due to damage, misuse, tampering, neglect or lack of care and in case of alterations or repair carried out by unauthorised persons.

Defects or damage resulting from use of the Product in other than its normal and customary manner.

Defects or damage from misuse, access to incompatible sources, accident or neglect.

Defects or damage from improper testing, operation, maintenance, installation, adjustment, unauthorised software applications or any alteration or modification of any kind.

Breakage or damage to antennas unless caused directly by defects in material or workmanship.

Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim.

Defects or damage due to range, coverage, availability, grade of service, or operation of the cellular system by the cellular operator.

Control unit coil cords in the Product that are stretched or have the modular tab broken.

All plastic surfaces and all other externally exposed parts that are scratched or damaged due to customer normal use.

Leather cases (which are covered under separate manufacturer's warranties).

UGT720.book Page 15 Monday, November 18, 2002 8:12 AM 16 - Warranty Information 12.

Periodic maintenance and repair or replacement of parts due to normal wear and tear.

Note: The talk-time, stand-by time and total life cycle of a Motorola rechargeable battery for your Personal Communicator will depend on usage conditions and network configurations.

As a consumable product, the specifications indicate that you should be able to obtain optimum performance for your Motorola Personal Communicator within the first six months from date of purchase and up-to (200) charges.

The warranty for Motorola rechargeable batteries becomes void if (i) the batteries are charged other than by Motorola approved battery chargers specified for the charging of the battery, (ii) any of the seals on the battery are broken or show evidence of tampering, (iii) the battery is used in equipment or service other than the cellular telephone equipment for which it is specified.

UGT720.book Page 16 Monday, November 18, 2002 8:12 AM Getting Started - 17 Getting Started What’s in the Box? Your digital wireless phone typically comes equipped with a battery and a charger.

Other accessory options can customise your phone for maximum performance and portability.

About This Guide This user guide introduces you to your Motorola wireless phone.

To obtain the reference guide for your phone, or another copy of this user guide, see the Motorola Web site at: http://hellomoto.com Optional Features This label identifies an optional network, SIM card, or subscription-dependent feature that may not be offered by all service providers in all geographical areas.

Optional Accessories This label identifies a feature that requires an optional Motorola Original™ accessory.

Note: A reference guide for your phone may also be available that describes your phone’s features in more detail.

UGT720.book Page 17 Monday, November 18, 2002 8:12 AM 18 - Getting Started Installing the SIM Card Your SIM (Subscriber Identity Module) card contains your phone number, service details, and phonebook/message memory.

Avoid exposing your SIM card to static electricity, water, or dirt.

Do This 1 If necessary, slide down the battery door release latch and lift the door off of the phone.

3 Insert the SIM card into the SIM card tray with the notch in the lower left corner and the gold plate facing down.

Release latch UGT720.book Page 18 Monday, November 18, 2002 8:12 AM Getting Started - 19 Installing the Battery You must install and charge the battery to use your phone.

Your phone is designed to be used only with Motorola Original batteries and accessories.

We recommend that you store batteries in their protective cases when not in use.

4 Slide the SIM card latch down to lock the SIM card in place.

Do This 1 Remove the battery from its protective clear plastic case.

2 If necessary, slide down the battery door release latch and lift the door off of the phone.

Do This Release latch UGT720.book Page 19 Monday, November 18, 2002 8:12 AM 20 - Getting Started Charging the Battery New batteries are shipped partially charged.

Before you can use your phone, you need to install and charge the battery, as indicated by the following instructions.

Some batteries perform best after several full charge/discharge cycles.

3 Insert the battery, printed arrow first, under the tab at the top of the battery compartment and push down.

4 Insert the teeth at the bottom of the battery door into the slot at the base of the phone, then push the door down and snap it into place.

Do This 1 Plug the travel charger into your phone with the release tab facing up.

Do This Release tab UGT720.book Page 20 Monday, November 18, 2002 8:12 AM Getting Started - 21 Note: When you charge the battery, the battery level indicator in the upper right corner of the display shows how much of the charging process is complete.

Battery Use Battery performance depends on many factors, including your wireless carrier’s network configuration; signal strength; the temperature at which you operate your phone; the features and/or settings you select and use; and your voice, data, and other application usage patterns.

Battery Care Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals.

To maximise your battery’s performance: • Always use Motorola Original™ batteries and battery chargers.

The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers.

• New batteries or batteries that have been stored for long periods of time may require a longer charge time.

• Maintain the battery at or near room temperature when charging.

• Do not expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F).