BlackBerry 7290

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BlackBerry 7290 Wireless Handheld Version 4.1 User Guide BlackBerry 7290 7285 Wireless Handheld™ Model Number: RAP31GW BlackBerry 7290 7290 Wireless Handheld™ Model Number: RAP40GW Last modified: 6 March 2006 Part number: SWD_X_HH(EN)-063.004 At the time of publication, this documentation is based on BlackBerry 7290 Handheld Software version 4.1.

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The BlackBerry 7290 and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited.

RIM, Research In Motion, BlackBerry 7290, “Always On, Always Connected” and the “envelope in motion” symbol are registered with the U.S.

Patent and Trademark Office and may be pending or registered in other countries.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.

and any use of such marks by Research In Motion Limited is under license.

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vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium.

All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The BlackBerry 7290 device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S.

patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256.

Other patents are registered or pending in various countries around the world.

Visit www.rim.com/patents.shtml for a list of RIM [as hereinafter defined] patents.

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Certain features outlined in this document require a minimum version of BlackBerry 7290 Enterprise Server Software, BlackBerry 7290 Desktop Software, and/or BlackBerry 7290 Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.

You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation.

If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation.

If your device is provisioned for the service and the option does not appear, contact your system administrator.

If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account.

Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network.

Type your corporate email address and the password provided to you by your system administrator.

Note: Limit the use of your BlackBerry® device until enterprise activation is complete.

Related topic Why are some messages already on my device? (See page 112.) Verify activation status If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen.

If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise Activation to check the activation status.

10 User Guide 2 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Resend sent messages Resend pending messages Manage messages File messages View filed messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Save a copy of messages sent from the device Add an auto signature Set an out-of-office reply Create filters Set folder redirection Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Email and PIN messages — frequently asked questions Open messages An unopened message appears in a messages list with a closed envelope icon.

After you open the message, the closed envelope changes to an open envelope.

Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account.

Notes: If a list of names appears as you type a contact name, click a name to add that contact to your message.

If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from.

At the top of the message, in the Send Using field, press the Space key until the preferred email account appears.

You might also be able to send messages from the message list for a specific email account.

Related topic Search for contacts in your company address book (See page 59.) 12 User Guide Save draft messages To save a draft of a message, click the trackwheel.

Add multiple contacts to a message To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a contact name.

To add a blind carbon copy (BCC) recipient, click the trackwheel.

Resend sent messages To change the text in a sent message and resend it, in the open message, click the trackwheel.

To change the recipient of a sent message and resend it, in the open message, click the trackwheel.

To resend your message to the same contact, in the open message, click the trackwheel.

Resend pending messages Messages that appear in a messages list with a clock icon are pending and should be resent automatically.

To manually resend the message, in the open message, click the trackwheel.

If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.

Click one of the following menu items: • Save • Reply • Forward • Forward As • Reply To All • Delete Notes: To remove the original message from a reply, click the trackwheel.

If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account.

Notes: To expand a folder, click a folder with a plus sign (+) beside it.

To collapse a folder, click a folder with a minus sign (-) beside it.

13 2: Email messages Related topics Can I file messages? (See page 113.) View filed messages (See page 13.) View filed messages To display all filed messages in a messages list, in the messages options, click General Options.

To view messages that are stored in a specific folder, in a messages list, click the trackwheel.

Delete multiple messages at one time To delete multiple messages, hold the Shift key and select messages.

To delete messages that you sent or received prior to or on a specific date, click a date field.

Note: When your email messages are reconciled between your BlackBerry® device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program.

Related topic Reconcile deleted messages (See page 33.) Mark messages as opened or unopened To change the status of a message, click a message.

To change the status of multiple unread messages to read, click a date field.

Save a copy of messages sent from the device In the messages options, click Email Settings.

Note: Copies of sent messages are stored in the Sent Items folder in your desktop email program.

About auto signatures Your auto signature is added to your email messages after you send them.

The auto signature does not appear on your BlackBerry® device when you compose the message.

To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Note: You can also add an auto signature in the BlackBerry Desktop Software.

If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to add an auto signature.

Related topic About auto signatures (See page 13.) 14 User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message.

To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

If you use an IBM® Lotus Notes® desktop email program, in the Until field, set the date on which the out-of-office reply should be turned off.

Note: You can also set an out-of-office reply in your desktop email program.

If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to set an out-of-office reply.

Related topic About out-of-office replies (See page 14.) About filters You can create filters to specify which email messages are forwarded to your BlackBerry® device and which messages remain in your desktop email program.

To forward messages to your device, when creating a filter, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, and From fields).

If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.

Filters are applied to messages based on the order in which they appear.

If you create multiple filters that could apply to the same message, you must decide which one should be applied first by placing that filter higher in the list.

To create filters on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Notes: To add a contact to the From or Sent to fields, click the trackwheel.

To make the filter detect messages from multiple contacts, use semicolons to separate contacts in the From or Sent to fields.

You can also use the BlackBerry Desktop Software to create filters.

If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to create filters.

Related topics About filters (See page 14.) Manage filters (See page 15.) Create filters quickly (See page 15.) 15 2: Email messages Manage filters Click a filter.

Perform one of the following actions: • To turn on the filter, select a filter.

• To move the filter higher or lower in the list, click the filter.

Create filters quickly In a messages list, click a message on which to base your filter.

Perform one of the following actions: • To create a filter based on the sender, click Filter Sender.

• To create a filter based on the subject, click Filter Subject.

About folder redirection If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry® device.

To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Select the check boxes beside the folders from which messages should be forwarded.

If you do not select the Inbox check box, messages are not forwarded from this folder.

To select all your folders for redirection, including your Sent Items folder, select the Select All check box.

Messages that are sent from your desktop email program also appear on your BlackBerry® device.

You can also use the BlackBerry Desktop Software to specify folder redirection settings.

If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to specify folder redirection settings.

Related topics About folder redirection (See page 15.) How do I stop messages that are sent from my desktop email program from appearing on my device? (See page 115.) How do I make changes to the folders on my device? (See page 115.) Show or hide the number of new or unread messages Unread messages are messages that you have not opened.

New messages are messages that your BlackBerry® device has received since you last opened the messages list.

In the Display Message Count field, perform one of the following actions: • To display counts for new messages, select New.

16 User Guide • To display counts for unread messages, select Unread.

Note: Your theme might override the option that you set in the Display Message Count field.

Note: The Display New Message Indicator field appears only if the Display Message Count field is set to Unread.

Messages shortcuts To open a selected message, press the Enter key.

To view sent messages or call logs for outgoing phone calls, in a messages list, press the Alt key + O.

To view received messages or call logs for incoming phone calls, in a messages list, press the Alt key + I.

To view voice mail messages, in a messages list, press the Alt key + V.

To mark a message as opened or unopened, press the Alt key + U.

To move to the last cursor position in a received message, press G.

To view the address of a sender or a recipient, in the To or From field of a received message, select a name.

3 PIN messages About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Add multiple contacts to a message Resend sent messages Manage PIN messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Email and PIN messages — frequently asked questions About PIN messages A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network.

If you know the PIN of another BlackBerry device user, you can send a PIN message to that person.

PIN messages are not routed through an existing email account.

When your PIN message is delivered to the recipient, in a messages list, a D appears with a check mark beside the PIN message.

Note: If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen.

Note: If a list of names appears as you type a contact name, click a name to add that contact to your message.

Click one of the following menu items: • Save • Reply • Forward • Forward As • Reply To All • Delete 18 User Guide Note: To remove the original message from a reply, click the trackwheel.

4 SMS messages About SMS messages Find your SMS number Type an SMS number Open SMS messages Send SMS messages Add contacts to an SMS message Save draft messages Manage SMS messages Resend sent SMS messages Enable cell broadcast messages Manage cell broadcast channels Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Search for PIM items Leave SMS messages on a SIM card Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts SMS messages — frequently asked questions About SMS messages With an SMS-compatible phone number, you can send and receive short message service (SMS) messages.

An SMS-compatible number is a phone number that your service provider enables for SMS.

You can send SMS messages to contacts who have SMS-compatible phone numbers.

Find your SMS number In the phone, the My Number field displays your phone number.

If your BlackBerry® device is enabled for SMS, this number is also your SMS number.

Type an SMS number When you type an SMS-compatible number, include the country code and the area code.

Note: In the phone options, set your smart-dialing options to avoid typing the country code and area code.

Related topic About smart dialing (See page 45.) Open SMS messages An unopened SMS message appears in a messages list with a closed italic envelope icon.

After you open the message, the closed italic envelope changes to an open italic envelope.

Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS.

To send an SMS message quickly from the phone, type an SMS-compatible phone number.

Related topic Why can’t I send SMS messages? (See page 117.) Add contacts to an SMS message When composing an SMS message, click the trackwheel.

Related topic Type an SMS number (See page 19.) Manage SMS messages Open a message.

Click one of the following menu items: • Save • Reply • Forward • Forward As • Delete Note: To remove previous SMS messages from a reply message, click the trackwheel.

Resend sent SMS messages To resend an SMS message to the same contact, in the message, click the trackwheel.

Note: If you send an SMS message to multiple contacts and the message does not reach one or more contacts, click Resend to resend the message to the contacts who did not receive it initially.

About cell broadcast messages If your service provider supports cell broadcasting and provides you with access to a cell broadcasting channel, you can receive broadcast messages from the wireless network.